Business-to-consumer retail stores need 100% up-time of their computer systems during business hours, and fast responses if something goes wrong. Our team are dedicated to providing fast solutions, and knowing your business priorities so we can make them ours, too. We provide a range of retail IT support solutions, whether you have 1 or 100 computers. We understand that you operate in a very competitive industry, and we fully appreciate the importance of maintaining a robust, healthy IT system that meets all of your business needs.
Retail IT Support
Simple, reliable software and fast computer systems are a must for consumer-facing businesses. Whether you have a physical, brick-and-mortar shop, a franchise, or an online business – we can provide quality customised IT support to you and your team. We don’t believe in a “one size fits all” model, because we recognise that every one of our clients has different needs and priorities. Do you need multi-location support? No worries! Are you a mobile business? We’ve got you covered! Because we are based right here in Perth, we can provide fast onsite support if your issues can’t be fixed remotely. Why outsource, when you can get quality, local support?
POS Support Solutions
Our support team are familiar with retail software packages such as MYOB Retail Manager, MYOB Kounta and VendHQ – as well as a range of industry specific POS solutions. We can also assist with implementing and supporting user access control and management, to ensure your business is protected at the front line. We also have the necessary infrastructure in place to provide 24/7 network monitoring, so we can detect points of concern and act quickly to fix failures before they affect your business.