Get your Free No-Obligation 100 Point System Audit Today

For a very limited time we are offering our comprehensive security and performance audit for free, (usually worth $849).
This is a great way to get a clear picture of your technology so that problems can be pin-pointed and opportunities for improvement identified.

Hassle Free Business IT Support

Our locally owned and operated team of professional IT gurus have been helping Perth small and medium businesses achieve their goals for well over a decade. We understand business, we understand people, and we definitely understand computers.
We pride ourselves on our ability to connect with our customers, and
we value communication, transparency and professionalism above all else.

Contact us today to have a chat and meet the team.

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Your Trusted Technology Advisor

Managed IT

What are “Managed IT Services” and “Managed IT Support?” More importantly, why does your business need it?

Is your IT a liability or an asset?

Put simply, managed IT support means you pay a set monthly fee for unlimited access to a wide range of services. You also gain benefits such as preventative maintenance, strategic advice, 24/7 monitoring and premium help desk access.

We offer a range of options for customers of all different shapes and sizes, and we can tailor a plan specifically for your business. We don’t make you sign any lock in contracts, because we believe in earning your business every day.

Worried about Security? We’ve got you covered.

Malicious attacks can, and do, happen to everyone. Protecting your business, customers, and intellectual property is not just about setting up a fancy firewall or installing some antivirus software.

Not only can we help you implement hardware, software & business policies but most importantly we’ll train your staff to identify and mitigate risks to your business.

We can also assist with ensuring that you have secure, regular off-site backups and a rigorous action plan in place for disaster recovery, just in case something does happen.

Here are just a few of the services we offer…

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Help Desk

Locally staffed right here in Perth, remote IT support is just a phone call away. Fast and secure, to get you back up and running straight away.

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Server Management

We are able to supply, install, commission and maintain a variety of network and server hardware. We can also assist with secure, off-site backups.

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Network Security

Whether it’s recovering from malicious attacks, protecting your business with hardware & software or staff training, we’ve got you covered.

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Remote Access

Whether site or office based, remote access solutions mean we can deliver super fast support, and worldwide connectivity for your business.

“The team at IT House have been servicing our technology needs for several years and the guys really know their stuff. They are friendly, straight-forward and honest. We recently made the switch to Office 365 in the Cloud – David and Ross made this transition so effortless, there was basically no impact to our operations. Absolutely Fantastic!”

Lisa Potter
Perth NRM

Headshot of happy customer Lisa Potter from Perth NRM

Meet the Dream Team

We have a small but diverse team at IT House, ready to tackle all of your business problems. With extensive knowledge, experience and qualifications in a range of technical and business fields, we are ready to welcome you to the IT House family.

 

Ross Minney
Customer Solutions Architect
Ross has a background in Business Information Systems and is passionate about finding innovative solutions to your challenges. He has a wealth of knowledge and experience in the IT industry across a multitude of business sectors.

Ross founded IT House in 2006 after seeing a gap in the Perth Market for personalised Managed IT support for Small Business.
David Chamberlain
Customer Success Specialist
David has a background in intra-networking & Security and is passionate about ensuring customers leverage their current and future technology to it's best potential. David is extremely customer focused and is dedicated to always delivering measurable results and value in everything he does.

While he has been part of the team since 2007, David has now joined IT House as a partner and is excited for the future prospects of our dynamic company.
Jo Minney
Quality & Compliance
Jo has a background in Engineering and Data Analysis in the Resources Sector. She is passionate about process improvement and data management in small & medium businesses.

Jo works hard to ensure that all measures are taken to keep systems well maintained and squeaky clean. She also provides consulting services which include policy development, systems analysis and staff training.

We support a range of general and business specific software.

array of supported software programs including microsoft office 365, accounting packages and general software

Simple Support

We don’t make you jump through hoops and access fancy systems to get support. Getting help is as simple as sending us an email or picking up the phone!

How we make life easier:

  • Log support requests via email 24/7
  • Premium phone support
  • Emergency support line
  • Integrated job tracking system

More about our Help Desk

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David Chamberlain – Customer Success Specialist
Customer success facilitator Jo coaching a client on software use

Upskill Your Business

Our staff are experienced at providing both one on one coaching and workshops tailored specifically to suit your business. Whether you just need to get new employees up to speed, or want to improve the overall efficiency and productivity of your team, we will work with you to create a solution that gives you a competitive edge.

Just a few things we can help with…

  • Microsoft Word, Excel, Visio & Powerpoint
  • Information Security Training
  • Productivity Tools for SME
  • Data Management & Analysis

More About our Training

 

We Have a Range of Support Options

Our team can can tailor a support solution to meet the specific needs of your business.

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Pay as You Go

A competitive hourly rate
+ call out (if required)

Available on demand

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PREPAID BLOCKS

Significantly discounted hourly rates

Priority Service
Remote or On-Site

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CO-MANAGED

Suitable if you have your
own technology staff

Let our skilled team supplement
your existing resources

Our IT Support Insights

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