Technical Support & Help Desk
Nothing stops a business quicker than having technology fail. Computer problems are not new – thankfully we’re not new to computer problems. Our team of IT Support experts can not only get you up and running again, but will take the time to help ensure problems do not reoccur.
Our Zero Risk, “No Fix? No Pay!” Policy
We have a No Fix, No pay policy when it comes to resolving your technical challenges. We guarantee that our friendly staff can find a fix or solution to your problem, or you won’t be billed for our time. This means there’s no risk to your or your business by getting in touch to see if we can help.
A Range of IT Support Options!
Need Computer help? We can come to you, or you can come to us! – Or with the magic of the internet we can quickly solve your computer problems remotely!
Empowering Staff and Users
IT House takes a long term approach to fixing computer problems. We know that when our customers succeed, we succeed. Educating users to make more informed decisions not only makes good business sense, but the people in your team feel more empowered.
We’re Refreshingly Pleasant!
Lets face it, more often than not computer people aren’t people people. We make sure our staff are switched on when it comes to technology – but first and foremost we make sure that they can communicate well with our customers. We’re not ones to overwhelm you with the technical mumbo jumbo, but we know that over simplifying things also does you and your business a disservice. We articulate things well to assist you in making good decisions.
Our Skill Set
We’re not usually one to toot our own trumpet, but we’re pretty good at a lot of things:
- Computer Virus, Malware and Spyware removal
- Office Network Connectivity and Troubleshooting
- Data and Disaster Recovery Services
- Desktop Hardware Upgrades and Replacements
- Server & Cloud Solutions
- General Hardware & Software troubleshooting & Repairs
- Computer Performance Improvement & Software “Clean-up’s”